Customer Support
Complaints Book
Rezzide aims to resolve any issue transparently and promptly. You may contact us directly or use official consumer-protection channels.
1. Contact us first
For a quicker response, contact Rezzide first by email or telephone, describing the situation and relevant information. This does not limit your right to use statutory complaint mechanisms.
info@rezzide.com+351 926 121 694
2. Electronic Complaints Book
Consumers may submit a complaint through the official Portuguese Electronic Complaints Book platform. Submitting a complaint through this platform is free of charge for consumers.
Open the Complaints Book3. Alternative dispute resolution
For consumer disputes, you may use an alternative consumer dispute-resolution body. Consult the current list published by the Portuguese Directorate-General for Consumers to identify the competent body.
View ADR bodies